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Our Newsletter

Delivery & Returns

Plain Packaging Policy
All parcels are posted out in plain, discreet packaging

Low cost delivery Prices
We currently only deliver to the UK. Our goods are sent by courier for next day delivery if we process your order by 1pm Monday to Thursday. After 1pm will take an extra working day.

(Parcels heavier than 25kg can take up to 3 working days longer to deliver in some cases)

Delivery costs are displayed prior to checkout. We charge according to weight:

Damaged Goods
In the unlikely event that your item is delivered damaged, please notify us within 24 hours of the delivery time. Unfortunately we cannot accept responsibility for any damages notified after that time. We will issue you with a returns reference and we will arrange for the collection and replacement of your order.

You may return most new, unopened items within 7 days of delivery for a full refund minus the shipping and handling fees. You should expect to receive your refund within 3 weeks but in most cases, it will be much quicker than this.

Cancellation Policy
You may cancel an order for a full refund if your order has not yet been processed for delivery.

We hope you enjoy your hydroponics equipment purchase.