Returns Policy

Returns / Refunds

You may return most new, unopened items within 7 days of delivery for a full refund minus the shipping and handling fees. You should expect to receive your refund within 3 weeks but in most cases, it will be much quicker than this.

Cancellation Policy

You may cancel an order for a full refund if your order has not yet been processed for delivery.

Damaged Goods

In the unlikely event that your item is delivered damaged, please notify us within 24 hours of the delivery time. Unfortunately, we cannot accept responsibility for any damages notified after that time. We will issue you with a returns reference and we will arrange for the collection and replacement of your order.

 

We hope you enjoy your hydroponics equipment purchase.